To obtain maximum charging power, the magnetic connector pin must make full contact with the TRIPLTEK 9. See the images below.
If the pin connector does not make full contact, the connector may become hot and possibly cause a fire.
Make sure the magnetic pin connector extends about 2 mm above the aluminum base mount. You may need to press the connector harder into the mount to reach the height of the connector in the picture. Refer to the pictures below.
The first two images show proper installation:
The images below show incorrect installation:
Note; incorrect installation may affect the temperature of the magnetic charging cable.
All magnetic cables after July in 2023 have an inkeeping which makes this less likely to occur:
Do you still have the cable without this inkeeping? Then you may insert it yourself on the side while maintaining your warranty.